It all begins with who we are, why we're in business and the way we run our company.
From the time of CastleCorp's founding over two decades ago, our company's corporate character has been defined by our perspective that every one of our clients represents a lifetime value to our organization. We have adopted a long-term perspective—thinking in decades and beyond, not months or years.
In many cases, as we return year after year to perform new renovation projects for loyal customers, I have personally watched their children grow up and move off to start their own families and become new CastleCorp customers. These valuable long-term relationships are what make me so proud of what this company has become.
It all comes together in how we work: our insistence on precision, perfection and quality to exceed standards and client expectations. We believe our work should stand the test of time. We embrace traditional values of personal, friendly service and listen carefully while empathizing with your style, needs, desires and ideas. Our customers trust us to provide real-world solutions, exceptional value and the highest level of quality, and that's what we deliver. Our commitment to our clients encompasses everything we are as an organization. It's what drives us to do what we do. You can only add real value to your home if the job is done right.
Our overall focus on quality has led us to develop a core team of proven professionals in design and the trades, that take sincere pride in their work. As a company, we serve a wide range of clientele that value exceptional service, peerless craftsmanship and superior quality at a fair price. We make it our duty and pleasure to treat every one of our customers with the personal attention they deserve at each and every stage of the home renovation project.
Our strong personal values are reflected in how we run our company, and this allows us to embrace positive work policies, environmental stewardship and corporate social responsibility. Our reputation is founded on a unique experience you won't find anywhere else in the Ottawa renovation market. It's why for decades our company has been built almost exclusively on repeat business from loyal clients and referrals. CastleCorp continues to set an example of excellence for the entire industry to follow.